Pipette Service - US Customers


 Repairs that do more than fix, they restore!

The only PIPETMAN® manufacturer - authorized pipette service center in the United States

For customers outside of the United State, click here to find your Gilson authorized Pipette Service Center of Excellence.


Our Principles

  • Over 40 years of pipette knowledge
  • ISO 9001 certified and ISO 17025 accredited
  • All equipment is NIST traceable

We service all brands of pipettes and use new, original manufacturer parts for repair

  • Factory trained service technicians
  • 1 year warranty on parts and labor
  • All service and calibrations are performed using Gilson VOLUMETRICS GV™ software

                                       

What's Included?

  • Free seal and o-ring (where applicable) for most brands of single channel pipettes
  • Free tip holder as needed for single channel pipettes
  • Free pipette service report or calibration certificate
  • Pipette label for all pipettes

Easy Check Service

Perfect for Academic Labs
- Basic Pipette Repairs
- Checked at a Balance
- Free Label and Report

         

 

Pipette Repair and Calibration Service

Standard Service Offer
- Full Pipette Service and Repair
- Calibration and Adjustment
- Detailed Calibration Certificate and Label


Sending in your pipettes for service could not be easier!

  1. Choose a Service Level and download Service Form
  2. Fill out the form completely and include it with your pipette(s)
  3. Fully decontaminate your pipettes and ensure they are free of radioactive and biohazardous materials
    Click to download the Decontamination Procedures for Gilson Pipettes
  4. Send your pipettes in a secure package by an insurable carrier to:
    Gilson Service Center
    3101 Laura Lane, STE 100
    Middleton, WI 53562

Interested in on-site pipette service?

Contact the Gilson Technical Center at 800-445-7661 x6367
or send an email to service@pipetman.com
 

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