Services & Support

Services That Support You

At Gilson, we are committed to the highest caliber of quality and complete customer satisfaction with our suite of products and services. This commitment doesn’t end with your purchase — it only just begins. Our dedicated global service, support, and training teams are there to help you maintain the maximum performance of your instruments, make your lab life easier, and ensure the reliability of your data.

PIPETTE SERVICE       INSTRUMENT SERVICE
 

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Gilson Service Center

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High-Quality Pipette Service Made Easy

The Gilson Service Center of Excellence is the leader in pipette service with more than 65 years of experience in the industry. When it comes to servicing your pipettes, why choose anyone else? Our technicians are factory trained to maintain the highest level of quality and traceability. Our facilities work in accordance to ISO 8655 and are ISO 17025 accredited calibration labs. Our flexible, tiered service offers are tailored to meet your needs and designed to maximize reliability and extend the life of your pipette.

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ISO 17025 Accredited Service

It’s our goal to ensure your instruments are as precise and accurate as the day you purchased them. This is why our facilities operate under ISO 8655 guidelines and can provide ISO 17025 accredited service. Because of these accreditation achievements, our team can provide you with additional calibration certificates, which is perfect for GLP compliant labs.

Ensure Accuracy for Your Instruments

Keep your instruments running like new by signing up for preventative maintenance services with our team of expert technicians. With regularly scheduled preventative maintenance, you’ll extend the life of your systems and save time and money by avoiding unexpected interruptions to your work. Additionally, you can have confidence in the accuracy and reliability of your results because we’ll ensure your instruments are operating within original specifications.

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