Instrument Service

Avoid Unexpected System Downtime and Assure Accuracy

Keep your instruments running like new by signing up for preventative maintenance services. With regularly scheduled preventative maintenance, you’ll extend the life of your instrument and save time and money by avoiding unexpected interruptions to your work. Plus, maintain confidence in the accuracy and reliability of your results from knowing your devices are operating within original specifications.


Repair Services from Dedicated Product Specialists

Our authorized, factory-trained repair specialists will help get your instrument and software running again as quickly as possible. All repairs are backed by a complete 90-day warranty, and in certain regions, our field service representatives are available with rapid, on-site support. When arranging in-house or field repair service, please have ready your:

  • Gilson product model
  • Instrument serial number
  • Current Gilson software and version number
  • Computer operating system information
  • Call your local Gilson office to arrange a repair from our experts

Installation Done Right

Focus on your science, not on equipment installation. When you purchase or relocate a Gilson system, our engineers will complete the installation to get you up and running quickly. For each installation service, our team ensures that all procedures are followed accurately for optimal installation in the selected environment. You can be assured that your Gilson systems are installed correctly the first time, every time.

Experts Ready to Help

Whether you need technical support over the phone or factory repairs, our highly trained team at your regional Gilson Service Center is here to help. Each Service Center team possesses a multitude of different skills to answer your technical questions quickly and can provide comprehensive repairs.

Find a Team Near You